Return & Refund Policy

1. Return Eligibility

• Items can be returned within 7–15 days from the date of delivery.
• The product must be unused, in original condition, and with all original packaging, accessories, and invoice.

2. Non-Returnable Items

• Used or damaged products (not due to transit).
• Customized or special-order items.
• Products without original packaging or invoice.

3. Damaged / Defective Products

• If the product is received damaged or defective, please inform us within 24–48 hours of delivery with photos/video proof.
• Replacement or refund will be processed after verification.

4. Return Process

• Contact our support team via email/phone with order details.
• Once approved, you will be guided with return instructions.

5. Refund Policy

• Refunds will be processed within 5–7 business days after receiving and inspecting the returned item.
• Refunds will be credited via the original payment method or bank transfer.

6. Shipping Charges

• Return shipping charges may be borne by the customer unless the return is due to damage or incorrect product delivery.

7. Cancellation Policy

• Orders can be cancelled before dispatch only.